If you run a tourism business — especially a boat rental operation — you know just how important fast, accurate, and friendly communication is when it comes to securing bookings.
That’s exactly why we built a powerful chatbot system using Closebot and Go High Level for Botegena, a luxury boat rental company in Cartagena, Colombia. The result? A fully automated digital assistant that works 24/7, responds instantly, collects lead data, and guides customers toward booking — even while you sleep.
👇 Watch the video demo below to see it in action!
Why Use a Chatbot for Boat Rentals?
Running a boat rental business means juggling inquiries from multiple time zones, languages, and platforms — and every delayed response means lost revenue. Our chatbot solves all of that with instant, intelligent interaction that turns curious visitors into confirmed clients.
Here’s what our chatbot can do:
✅ 1. Answer Common Questions Instantly
No more typing the same answers over and over. Our chatbot can explain what types of boats are available, pricing, itineraries, max capacity, music options, food and drink upgrades, and more — all automatically.
✅ 2. Pre-Qualify Leads
Before your team ever gets involved, the chatbot collects key info:
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📅 Date of trip
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👥 Number of people
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⛵ Type of boat (yacht, speed boat, catamaran)
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🎧 Add-ons like DJ services, party accessories, or catering
This saves your sales team time and ensures every inquiry is qualified before it hits your inbox or CRM.
✅ 3. Collect Contact Info for Follow-Up
Once users finish the interaction, the chatbot asks for their name, phone number, and email — storing all this in your CRM automatically.
Now you can follow up via SMS, WhatsApp, or email, or trigger automatic drip campaigns — all without lifting a finger.
✅ 4. Trigger Automations in Go High Level
We connect this chatbot directly to your Go High Level CRM, so leads instantly enter your sales pipeline. Want to send a WhatsApp message 30 minutes after someone chats? Done. Want to add them to an email nurture sequence or notify your sales rep by SMS? It’s all automated.
Real Results from Botegena
Here’s how the chatbot impacted Botegena, our featured client and one of the top-rated boat rental companies in Cartagena:
📈 32% increase in lead capture within 30 days
📉 Response time dropped to under 10 seconds
📅 Bookings increased by 21% during peak weekends
📊 Customer satisfaction improved thanks to instant answers
Clients loved the ability to “talk to someone” immediately — even though it was a bot — and most said it felt more personal than filling out a form or waiting for a callback.
Features Built for Reservation-Based Businesses
Although we designed this chatbot for a boat rental business, the same system can be adapted for:
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Tour operators
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Jet ski & water sports rentals
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Hotels and day passes
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Spas and salons
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Event venues or tour guides
If your business relies on appointments, quotes, or bookings, this bot will save you time and money while increasing conversions.
Tech Stack: Closebot + Go High Level
Let’s break down the tools we use:
🤖 Closebot
Closebot is our conversational engine — it allows us to build intelligent, multi-step chat flows that feel personalized and helpful. It can work on your website, in a pop-up, or as a widget — and soon even on WhatsApp and Facebook Messenger.
🧠 Go High Level
Go High Level is our automation and CRM backbone. We use it to:
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Store and track leads
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Assign leads to specific sales reps
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Send automated reminders or follow-up messages
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Build sales pipelines
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Trigger automations based on responses
Together, Closebot and Go High Level provide a full-stack solution that replaces forms, front-desk staff, and outdated autoresponders.
Custom Chatbots Built by Good Solutions
At Good Solutions, we specialize in building reservation and booking websites for tourism and local service businesses — and chatbot automation is one of our secret weapons.
Here’s what you get when you work with us:
✅ Fully branded chatbot that speaks your voice
✅ Integrated with your website, CRM, and communication tools
✅ Pre-written and editable flows (customizable in English or Spanish)
✅ SMS, WhatsApp, and email follow-up automations
✅ Live chat takeover option for sales reps
✅ Mobile-first design so it works anywhere
Want a Custom Chatbot for Your Business?
Whether you run boat rentals in Cartagena or a party bus service in Kansas City — we can build a chatbot that makes your life easier and turns browsers into buyers.
📧 Email us: support@goodsolutions.tech
📧 Adam: adam@goodsolutions.tech
📲 SMS/Call: +1 (785) 450-8330
📞 WhatsApp: +1 (620) 448-1749
Let us automate your customer journey — so you can spend less time chasing leads and more time closing them.
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